It looks like there is currently a problem with documents in School Center. Specifically, it's likely that documents that have already been uploaded can't be downloaded. It's also possible that new documents can't be uploaded. The problem may have started on April 19th and sporadically occurred through now.
Speculation: I think the problem is that the automatic backup tool that School Center has set-up keeps filling up the server's space. Between when problems were reported on Saturday and this morning, the server probably deleted a few old files, but once teachers started adding files again today, the server filled up again. On about February 15th, we had similar symptoms and that's what I was told when School Center was able to fix the problem.
If you see this because you are having problems with School Center, please
contact me! I'm happy to help you out, and it's always helpful for me to know more about the problem, how widespread it is, and even whether anyone notices.
David Nielsen
Apr 22, 2008 9:00 AM
The problem should be fixed now (rather, it was fixed as of about 2:15pm yesterday). It was a problem with the server being full and ended up being a quick fix on School Center's end.
Thanks everyone for your patience, and I especially appreciate anyone who let me know there was a problem. As I said in many emails yesterday, it's always good to know more about what's happening for everyone else and how widespread a problem is (and whether anyone notices). I think I received about 5-6 emails and a phone call or two.